However, at its sole discretion, Adventurescape gives the refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. The decision of Adventurescape on the quantum of refund shall be final.
It would take at least a minimum of 15 to 45 days to process the refund (if due).
It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc., due to any reason whatsoever.
Refunds (if any) for amendments and/or cancellations will be paid directly to the Client for booking made directly with Adventurescape by way of UPI / NEFT / RTGS / Crossed cheque or by credit card. The amount will be reversed to their account at the discretion of the company. It would at least take 45 days to process refunds.
There is no refund payable for any unutilized service (e.g. meals, entrance fees, optional tours, hotels, transport and sightseeing etc.) for any reason whatsoever.
Any service booked in advance and canceled as per booking policy, refund will be made in the same mode of payment after deducting cancellation charges and actual bank charges if any ( to customer's bank account if paid by bank transfer, net banking mode / credit /debit card – reversal to their respective account will be made). This process will take 15 to 45 days to reflect in their account.
Clients have the option to keep their refund money in our account and collect credit certificates and utilize the same within 24 months.
If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, Adventurescape will not be responsible for any refunds.